The challenge
Where teams get stuck
The problems we're most often brought in to solve.
- 01
Repetitive work spanning many systems
Teams spend hours moving information between inboxes, CRMs, spreadsheets and internal tools, and the steps vary too much for fixed rules-based automation.
- 02
Prototypes that behave unpredictably
An agent that worked on a handful of examples loops, selects the wrong tool or takes unintended actions when exposed to real requests.
- 03
No visibility into agent decisions
When an agent errs, no one can see which steps it took, what data it read or why it chose a particular action.
- 04
Undefined limits on agent authority
The business has not determined which actions an agent may take independently and which require human approval first.
Overview
Agentic AI Platforms at VulcanTech
Agentic AI development is the engineering of AI systems that plan and carry out multi-step work across business tools: interpreting requests, calling enterprise APIs, updating records and preparing responses. VulcanTech builds agentic platforms in which each agent operates within defined permissions, records every action and escalates to a person when confidence is low or the stakes are high. Programmes begin with one well-scoped process and expand only once performance is proven in production.
Key deliverables
- Process assessment and agent scope definition
- Production agent with enterprise integrations
- Approval and escalation workflow
- Tracing, logging and cost dashboard
- Evaluation suite and operational runbook
What you get
What Agentic AI Platforms includes
Enterprise system integration
Agents connect to CRM, ERP, ticketing, email and internal APIs through typed, permission-scoped tool definitions.
Planning and orchestration
Multi-step workflows with explicit state, retries and stopping conditions, so agents complete tasks rather than loop.
Human-in-the-loop approvals
Configurable approval gates before sensitive actions such as sending communications, amending records or issuing refunds.
Guardrails and permissions
Role-based access, action allow-lists, input validation and output checks define precisely what each agent can read and do.
Tracing and observability
Every step, tool call and model response is logged and searchable, enabling rapid diagnosis and remediation.
Continuous evaluation
Scenario suites built from real requests run on every change to detect regressions in accuracy, cost and behaviour.
Capabilities
Specialised Agentic AI Platforms services
- Autonomous AI AgentsPurpose-built agents that own a defined business process end to end, within clearly governed boundaries.Learn more
- Multi-Agent OrchestrationCoordinated agents for complex workflows, each with a defined role, bounded authority and full traceability.Learn more
- Intelligent Process AutomationTargeted AI steps embedded in core business workflows, from document intake to routing and reporting.Learn more
Our process
How we deliver
A delivery process you can see into — from first workshop to production support.
- 01
Discovery
A focused working session on your objectives, constraints and existing systems. It concludes with a scoped proposal and a clear view of value, risk and effort.
- 02
Architecture & planning
We agree the target architecture, data model and integration approach before product code is written, and secure your sign-off.
- 03
Iterative delivery
Working software reaches a staging environment on a regular cadence, giving stakeholders continuous visibility and the ability to steer priorities.
- 04
Assurance & hardening
Automated testing, accessibility and performance budgets, and a security review are completed before anything reaches production.
- 05
Launch & continuity
We manage cutover and remain engaged through an agreed support period, with a structured handover to your teams or ongoing operation by ours.
Engagement models
Work with us the way that suits you
Outcome-based delivery
A defined scope, timeline and commercial model agreed after discovery. We own delivery risk against the agreed outcomes.
Best for: Well-defined initiatives, MVPs and first releases
Dedicated product teams
A cross-functional pod — engineering, design, QA and delivery leadership — aligned to your roadmap and scaled as priorities change.
Best for: Long-term product development and evolving roadmaps
Team extension
Senior engineers embed in your organisation, work inside your processes and report to your leaders — on contracts that assign all IP to you.
Best for: Adding specialist capability without growing headcount
Tools & technologies
The stack we build with
- Python
- TypeScript
- LangGraph
- OpenAI Agents SDK
- Claude API
- Model Context Protocol
- Temporal
- PostgreSQL
- Langfuse
- Python
- TypeScript
- OpenAI Agents SDK
- Claude API
- Model Context Protocol
- FastAPI
- PostgreSQL
- LangGraph
- OpenAI Agents SDK
- Claude API
- Temporal
- Python
- Redis
- Langfuse
- n8n
- Microsoft Power Automate
- Python
- OpenAI API
- Azure AI Document Intelligence
- PostgreSQL
Why VulcanTech
A partner, not a vendor
Senior engineering, honest delivery, and work we can name.
Senior engineers own delivery
The engineers who scope your programme in discovery are the engineers who deliver it. There is no hand-off to a junior bench after contract signature.
Engagement models that fit
Outcome-based delivery, dedicated product teams, team extension or global capability centres, matched to how your organisation prefers to work.
A verifiable track record
Every customer story we publish describes real production work, naming the client wherever confidentiality allows, including public-sector platforms secured through competitive tenders.
80+ projects in 16 countries
Delivered since 2021 across the public sector, real estate, healthcare, manufacturing and consumer technology, for regulated and high-growth organisations alike.
FAQ
Frequently asked questions
Can't find what you need? Ask us in the discovery session.
Free discovery session
Start your Agentic AI Platforms project
Tell us what you're building. You'll hear back from an engineer, not an inbox.
- 1We reply within one business day to set up a 30-minute call.
- 2A senior engineer — not a salesperson — walks through your problem.
- 3You get a scoped proposal with timeline and cost. No obligation.
New projects & sales
[email protected]Existing clients & support
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