Financial Services
- Real-time fraud detectionStreaming risk scoring that flags suspicious payments and account activity in milliseconds, with explainable signals that fraud analysts and model risk teams can review.
- Fewer genuine customers declined at the point of payment
- Analyst effort focused on the highest-risk alerts
- Agentic KYC and onboardingAI agents that gather, verify and assemble customer due diligence files, routing only genuine exceptions to compliance officers for decision.
- Shorter time from application to approved account
- Consistent, evidence-backed due diligence files
- Core banking API modernisationIncremental decomposition of a legacy core behind versioned APIs and event streams, so new products and partners connect without a risky replacement.
- Faster launch of products, channels and partner integrations
- Reduced dependency on scarce legacy skills
- Regulatory policy copilotA secure retrieval assistant that answers staff questions from approved policies, procedures and regulatory texts, with citations to every source.
- Staff find approved answers without escalating to compliance
- Every response traceable to a cited, current source
- Tokenised fund and asset platformsPermissioned tokenisation of funds, bonds or private assets, with compliant transfer rules, custody integration and reconciliation to existing records.
- Transfer and eligibility rules enforced in code
- On-chain positions reconciled with books of record
- Operational resilience and DORA readinessMapping, hardening and testing of important business services so incidents are contained, recovered and evidenced within defined tolerances.
- Clear dependency maps for every important business service
- Recovery capability tested, not assumed
Healthcare & Life Sciences
- Ambient clinical documentationGenerative AI that turns consultation audio into structured draft notes for clinician review, returning time to patient care.
- Less time spent on notes after clinics
- More consistent, structured documentation
- AI-assisted imaging triageComputer vision models that prioritise imaging studies with suspected urgent findings, so radiologists review the most critical cases first.
- Suspected urgent findings reach radiologists sooner
- Consistent prioritisation across sites and shifts
- Digital patient access and schedulingPatient apps and conversational assistants for booking, reminders, pre-visit forms and queries, connected directly to scheduling and record systems.
- Fewer routine calls reaching administrative teams
- Lower missed-appointment rates through timely reminders
- FHIR interoperability layerA standards-based integration layer that exposes clinical and administrative data through FHIR APIs, connecting legacy systems, apps and partners securely.
- New integrations delivered against one consistent standard
- Access to patient data governed and auditable
- Clinical trial operations automationCoordinated AI agents that support protocol feasibility, site documentation and monitoring tasks across the clinical trial lifecycle.
- Faster study start-up and document quality checks
- Clinical staff focused on oversight and site relationships
- Remote patient monitoringConnected devices, patient apps and predictive alerting that let care teams manage long-term conditions and post-discharge recovery at home.
- Earlier sight of deteriorating patients
- Alerts prioritised to reduce clinical noise
Retail & E-commerce
- Conversational shopping assistantsAI shopping assistants grounded in live catalogue, stock and policy data that guide customers from question to checkout.
- Higher-intent product discovery for complex queries
- Answers grounded in live catalogue and stock
- Demand forecasting and replenishmentMachine learning forecasts at SKU and location level that drive replenishment, allocation and markdown decisions across channels.
- Better stock positioning across stores and fulfilment centres
- Fewer late markdowns and missed sales
- Composable commerce re-platformingPhased migration from a monolithic commerce suite to a composable architecture of headless front ends, APIs and best-fit services.
- Faster storefront performance on mobile
- Independent releases without platform-wide code freezes
- Generative product content at scaleA governed generative AI workflow that produces on-brand product descriptions, attributes and translations from supplier data and imagery.
- Products live sooner with complete, consistent content
- Richer attributes improving search and filtering
- AR product visualisationAugmented reality experiences that let shoppers place furniture, fixtures or products in their own space before buying.
- Greater purchase confidence for considered products
- Fewer returns caused by size or fit surprises
- Search and AI answer visibilityTechnical SEO, structured data and content architecture that keep products discoverable in search engines and AI-generated answers.
- Stronger organic visibility for priority categories
- Products represented accurately in AI-generated answers
Technology & SaaS
- In-product AI copilotsContext-aware copilots embedded in a SaaS product that answer, draft and act on behalf of users within their permissions.
- AI features that act within real product workflows
- Tenant data isolation preserved end to end
- Multi-tenant platform re-architectureRe-architecture of a growing SaaS product for tenant isolation, elastic scale and enterprise deployment options.
- Enterprise customers onboarded without bespoke builds
- Demonstrable tenant isolation for security reviews
- Usage-based billing and entitlementsMetering, pricing and entitlement services that support hybrid seat, usage and AI-credit pricing models without hard-coded logic.
- Pricing changes launched without engineering releases
- Accurate, explainable invoices customers can verify
- Agentic customer supportAI agents that resolve routine support requests end to end, from diagnosis to account changes, and hand complex cases to people.
- Routine requests resolved without waiting in a queue
- Support teams focused on complex, high-value cases
- Churn and expansion signalsPredictive models built on product usage and account data that surface at-risk customers and expansion opportunities early.
- Earlier intervention with accounts showing risk
- Expansion conversations grounded in actual usage
- Enterprise security readinessSecurity engineering, DevSecOps and test automation that help a SaaS business pass enterprise security reviews with confidence.
- Faster responses to enterprise security questionnaires
- Security controls embedded in every release
Public Sector & Government
- Citizen service assistantsMultilingual conversational assistants that answer resident questions from official guidance and guide them to the right digital service.
- Routine enquiries answered at any hour
- Contact centre staff focused on complex cases
- Case management modernisationReplacement of ageing case management systems with configurable, workflow-driven platforms that give caseworkers a single view of each case.
- A single, current view of every case
- Policy changes configured rather than re-coded
- Environmental monitoring and analyticsSensor networks, geospatial dashboards and predictive models that help authorities track air, water and climate conditions and act earlier.
- One location-aware view of environmental conditions
- Earlier public warnings and targeted interventions
- Digital licensing and permitsEnd-to-end online services for licence, permit and registration applications, with automated checks and transparent status tracking.
- Complete applications submitted first time
- Applicants able to track progress online
- Secure government cloud migrationMigration of public services to secure, sovereign-ready cloud environments with security controls, resilience and cost governance designed in.
- Data residency and security requirements met by design
- Lower operational risk than ageing on-premise estates
- Records and document intelligenceAI that digitises, classifies and indexes historic and incoming records, making archives searchable and information requests faster to answer.
- Archives searchable in seconds rather than days
- Information requests answered within statutory deadlines
Real Estate & Construction
- Developer sales and CRM platformsRole-based CRM and sales platforms that manage inventory, leads, reservations and broker relationships across off-plan and ready projects.
- One reliable view of inventory and reservations
- Real-time sales and collections visibility for leadership
- Construction site progress monitoringComputer vision and site sensors that track build progress, safety compliance and schedule risk against the project plan.
- Objective, evidence-backed progress reporting
- Earlier warning of schedule and safety risk
- Smart building operationsA connected operations platform that unifies building systems data to optimise energy, maintenance and occupant comfort.
- Faults identified before occupants notice
- Energy waste visible and actionable across the portfolio
- Immersive off-plan sales experiencesVirtual and augmented reality experiences that let buyers explore unbuilt homes, amenities and views from a sales gallery or browser.
- Buyers explore any unit before it exists
- Remote buyers engaged without travelling
- Lease and contract abstractionGenerative AI that extracts key terms, dates and obligations from leases and contracts into structured, searchable records.
- Critical dates and obligations tracked automatically
- Faster due diligence across large portfolios
- Fractional property tokenisationTokenised fractional ownership of property assets, with compliant investor onboarding, wallets and automated distribution of rental income.
- Broader, controlled access to property investment
- Income distributions automated and transparent
Manufacturing & Industrial
- Predictive equipment maintenanceMachine learning on equipment sensor data that anticipates failures and schedules maintenance before unplanned downtime occurs.
- Fewer unplanned stoppages on critical lines
- Maintenance effort directed where it matters
- Visual quality inspectionInline computer vision that detects surface defects, assembly errors and packaging faults at line speed, with consistent, traceable results.
- Consistent inspection across every shift
- Fewer defects reaching customers
- Agentic production planningCoordinated AI agents that re-plan production schedules as orders, materials and capacity change, with planners approving each recommendation.
- Faster response to disruption on the shop floor
- Trade-offs between orders made visible before committing
- Shop-floor knowledge assistantsMobile AI assistants that give technicians instant, cited answers from manuals, procedures and maintenance history at the machine.
- Faster fault resolution at the machine
- Expert knowledge retained as staff move on
- ERP and MES integrationIntegration of ERP, MES, quality and warehouse systems into one connected operational data flow from order to shipment.
- Production and inventory data aligned across systems
- Less manual re-keying and period-end reconciliation
- OT and connected-plant securityAssessment and hardening of operational technology networks so connected plants gain data visibility without exposing production to cyber risk.
- Complete visibility of connected plant assets
- Production networks segmented and monitored
Media, Gaming & Entertainment
- Live-ops game platformsBack-end services, content pipelines and tooling that let studios run events, offers and updates continuously without client releases.
- Events and offers launched without client updates
- Live-ops teams independent of engineering for routine changes
- Personalised content recommendationRecommendation models that personalise what each viewer, listener or player sees next, across catalogue, homepage and notifications.
- More relevant content surfaced for each user
- New releases reaching the right audiences
- Generative asset and localisation pipelinesGoverned generative AI workflows that accelerate concept art, asset variations, metadata and localisation while artists retain creative control.
- Faster iteration from concept to production asset
- Consistent style across expanding content volumes
- AI trust and safety moderationLayered AI moderation for chat, voice, user-generated content and player behaviour, with human review for nuanced decisions.
- Harmful content actioned faster and more consistently
- Moderators focused on nuanced, high-impact cases
- Immersive XR fan experiencesVirtual and augmented reality experiences that extend films, games, sport and live events into interactive worlds for fans.
- Fans engaged beyond the core screen experience
- Existing 3D assets reused across new formats
- In-game digital ownershipBlockchain-backed ownership of in-game items and collectibles, with invisible wallets and rules that protect the game economy.
- Players hold verifiable ownership of digital items
- Wallet complexity hidden from mainstream players