The challenge
What organisations face
Pricing models are shifting from flat seats to usage, credits and hybrid plans, particularly as AI features introduce variable costs. Billing logic hard-coded across the product makes every pricing experiment an engineering project, invoices are disputed, and finance teams reconcile usage manually at month end.
The solution
What VulcanTech engineers
VulcanTech would engineer an event-based metering pipeline that captures billable usage reliably, an entitlement service that enforces plan limits in real time and integration with a subscription billing platform for rating, invoicing and revenue recognition. A pricing catalogue lets product and finance teams configure plans and trials without code changes, with customer-facing usage dashboards.
Expected outcomes
What changes for the business
- Pricing changes launched without engineering releases
- Accurate, explainable invoices customers can verify
- Less manual reconciliation for finance teams
Capabilities
Service lines involved
- Subscription & Billing PlatformsRecurring revenue infrastructure that handles plans, proration, dunning and plan changes correctly.
- API & Integration ArchitectureGoverned APIs and resilient integrations that keep enterprise data consistent across systems.
- SaaS Product EngineeringMulti-tenant, subscription-ready SaaS products engineered for enterprise customers from the first release.
Technology & SaaS
Related use cases
- In-product AI copilotsContext-aware copilots embedded in a SaaS product that answer, draft and act on behalf of users within their permissions.
- AI features that act within real product workflows
- Tenant data isolation preserved end to end
- Multi-tenant platform re-architectureRe-architecture of a growing SaaS product for tenant isolation, elastic scale and enterprise deployment options.
- Enterprise customers onboarded without bespoke builds
- Demonstrable tenant isolation for security reviews
- Agentic customer supportAI agents that resolve routine support requests end to end, from diagnosis to account changes, and hand complex cases to people.
- Routine requests resolved without waiting in a queue
- Support teams focused on complex, high-value cases
Free discovery session
Explore usage-based billing and entitlements for your organisation
Tell us what you're building. You'll hear back from an engineer, not an inbox.
- 1We reply within one business day to set up a 30-minute call.
- 2A senior engineer — not a salesperson — walks through your problem.
- 3You get a scoped proposal with timeline and cost. No obligation.
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